The Velvet Promise Rose

We are only shipping to:

1. United States
2. United Kingdom
3. Canada
4. Australia
5. Ireland
6. Rest of EU & UAE

• Processing Time: Orders are processed and dispatched within 1-3 business days.
• Shipping Carriers: We use DHL, Yun express and USPS to ensure reliable delivery.
• Estimated Delivery: Standard shipping typically takes 3-9 business days.
• Express Shipping: Expedited shipping options are available at checkout for faster delivery.

You'll receive a tracking number as soon as your order is shipped.

If you have any questions, feel free to reach out to our support team!

Hassle-Free Returns for Your Peace of Mind

✔ 30-Day Satisfaction Guarantee – Return your item within 30 days, hassle-free.

✔ Simple & Free Returns – Prepaid labels provided where available.

✔ Exchange – You can choose to swap for another item.

Refund Policy

Refunds
are only issued for items that arrive damaged or defective. To be
eligible, please contact us within 48 hours of receiving your order with
clear photos of the issue.

Once approved, refunds will be processed within 3-5 business days.